Updated October 23, 2020
Personal Data is information that includes your name, shipping address, email address, and telephone number. You consent to giving us this information by providing it to us voluntarily on our website or any or by email, and your refusal may prevent you from making purchases or for registering for our events. You may also voluntarily provide this information by participating in events associated with our site, including responding to blogs, contacting us with questions, or participating in group learning and/or other events, or even through social media. All of which are voluntary. You may receive newsletters/blogs and announcements from us. If you wish to opt out of these newsletters, please follow the unsubscribe directions in these emails. We hope that you do not unsubscribe, as you may receive helpful information new products and learning events. This unsubscribe however, does not eliminate our right to contact you for any challenges we are having with your order that requires your undivided attention.
How We Use Your Information
We may use the information and data described above to:
• Deliver any products, events, or services your purchased or signed up for
• Correspond with you and answer any questions or concerns you may have
• Process your payment/purchase
• Request feedback from you or to conduct surveys
• Send you information about new offerings, giveaways, or product updates and notifications
• Send You our newsletter/blog about topics you may find helpful is using your planner
• Interact with you on Facebook and Instagram
• Compile anonymous statistical data to analyze trends to improve offerings
• Comply with the law if necessary and fend off fraudulent activity on our website
Children under the age of 16 should not be using this website. If You are under age 16, do not access or use our website or related products or services.
Analytics and Tracking
When you interact with us through our website, we receive and store certain additional non-personally identifiable information. For example, we automatically receive and record information including, but not limited to, your IP address, browser type and language, referring/exit pages and URL’s, other browser history, platform type, number of clicks, landing pages, cookie information, the pages you requested and viewed, the amount of time spent on particular pages, and the dates and time. We only use this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to determine how often users use parts of our website so that we can make our website as useful to as many users as possible, and to improve our product(s) and the services it offers. As part of this use of information, we may provide aggregate information to our partners about how our (non-identifiable) users navigate the site or use our product. We gather this statistical data from Google Analytics. Your personal data will not be shared or sold in any way. Cookies (a small text file sent to your computer, by using anonymous unique identifier) may be used to gather and analyze your interaction with our web visit so that we can improve our website and our offerings.
Hosting and Security
We host our website on Godaddy https://ca.godaddy.com.
Payment and Refunds
We use a third party named Square to process online payments. We do not collect or store any credit card information. The online store from Square accepts the following cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB, and Union Pay. Once again, you credit card information will be processed with https://squareup.com/ca/en on behalf of Discovery Planner.ca Little Fish Big Pond Inc., and you are advised to review their terms and policies. Your credit card statement will see the charge from Little Fish Big Pond Inc. We do not offer refunds. By using this payment processor to purchase our offerings, you indemnify us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third-party payment processor’s applicable terms and conditions of use.
We may use You Tube to host videos and send you to other You Tube videos, as well as other links as part of our Learning and Events. We may also send you educations and offerings from our mother company https://www.littlefishbigpond.caand from our sister companies, https://blindspotreview.caand https://www.thefishtank.ca
Zoom will be used to host our Learning and other events.
Any blog articles, advise, training events, other events, links and other information and material are provided as examples and your acceptance to the (“Terms”), you agree not to place and reliability of any kind in their content and understand that Discovery Planner™/Little Fish Big Pond Inc. will not liable for any bad or indifferent advice you receive.
Protection and The Law
We may release personal and organization data when we believe in good faith that release is necessary to enforce or apply our (“Terms”) and other agreements, or to protect the rights, property, or safety of our Company, our employees, our users, or others. This includes, without limitation, exchanging information with other companies and organizations for fraud monitoring, detection, and prevention.
We may release personal and organization data in response to a subpoena or similar investigative demand, a court order, or a request for co-operation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
Please also read out Terms page.
Discovery Planner™ c/o Little Fish Big Pond Inc.
1500 Upper Middle Road West, #239
Canada L6M 0C2